A Tarip calculation error in Nuoro has resulted in steep bills for over 3,000 taxpayers.
The 2023 rates have been applied: those who overpaid will receive a discount. Conversely, some will have to pay a balance.
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Over three thousand taxpayers in Nuoro received a higher-than-expected Tarip bill in 2024 due to an error that resulted in the application of 2023 rates instead of those approved for 2024. A total of five thousand users were affected. The problem emerged in recent days, during the review and preparation of the 2025 rates. Specifically, 3,349 Nuoro residents overpaid and will receive a discount on their next bill. Conversely, 1,709 taxpayers will have to pay a balancing payment, resulting in a higher bill in 2025.
Computer error?
The Municipality officially attributes the anomaly to a "mere IT error," as stated in yesterday's management decision 3398. However, in reality, those who actually managed the tariffs failed to update the data with the correct tariffs approved by the Special Commissioner on July 18, 2024. According to the reconstruction of the Municipal Financial Resources Office, the 2024 payment notices were incorrectly calculated by applying the 2023 tariffs. This discovery was only made now, during the preparation of the new tariffs for 2025, by cross-checking the approved tariffs with the amounts actually charged to users. During the process, it emerged that approximately 1,200 taxpayers had not paid their 2024 bills at all or only partially. In these cases, there will be no adjustment, but enforceable assessment notices will be issued with the correct tariffs.
The correctives
The Municipality will regularize the outstanding balances through Tarip 2025 payment notices, which will include positive or negative adjustments. Refunds or compensations will not be issued for amounts less than €12. Therefore, if the 3,000 residents of Nuoro paid €12 more, the Municipality—as per regulations—thanks them and bids farewell. It's impossible to know the total amount the Municipality has pocketed. Official data only shows 3,349 taxpayers overpaid, while 1,709 are required to pay the balance. While the municipal administration is attempting to downplay the incident by calling it a trivial "IT error," it remains clear that the mix-up was caused by the relevant offices' failure to update the rates. What's striking is that the anomaly went unnoticed for almost a year, despite the direct involvement of over five thousand taxpayers. No citizen, much less the managing body or the Municipality, noticed the error.
