The oncology unit is barely breathing, with cancer patients without air conditioning. Arnas: "Sorry, we'll fix it now."
A story of a morning on the fifth floor of the Businco Hospital. Anger: "Cramped in like rats." A letter from 18 doctors: "The dignity of the frail and elderly is at risk."Per restare aggiornato entra nel nostro canale Whatsapp
A fan. If necessary, even the folder containing the medical reports. As long as it can be waved. Because here, the aim is also to intercept the weak currents generated by the Africo, the hot wind that moves the air outside, where the temperature is well above 30 degrees Celsius. This is the fifth floor of the Businco Hospital in Cagliari. And here too, there are dozens and dozens of cancer patients waiting their turn, for an appointment or a chemotherapy session. They know when they arrive, often early in the morning; they can't predict what time they'll leave. And right here, in the Brotzu Oncology unit, it's almost impossible to breathe. Because the air conditioning is broken. Not just today: on June 18, four days ago, 18 Businco medical directors sent a letter to all the recipients who should have taken action to resolve the problem, such as the Arnas health management and the hospital management. Results? None, so far.
The doctors wrote that "from June to today, the air conditioning systems in the outpatient clinics in Wings A and B and the waiting room on the fifth floor of our hospital have not been functioning." This is an unsustainable situation: "The internal temperatures recorded during working hours far exceed the safety and comfort levels" required by the consolidated law on workplace safety. And they report repercussions on the "dignity of patients, particularly the elderly and frail, while waiting for and during visits."
And it's quite common for there to be vulnerable patients on the fifth floor of the oncology hospital: if you get up there, you often have a tumor.
Some of them are addressing the press: "I'm a cancer patient," says a woman who has since gone down to the lobby, where the air is cooler. "Don't I deserve at least a little respect?" Someone else posts messages on social media: "News from the Businco waiting room," writes someone who was there, "overflowing with patients and the ventilation system isn't working. We're going to die like rats."
To understand, you just have to go. And this is how they describe it. Patients stand composed, lined up. An elderly woman wearing a light vest fans herself with a fan, her gaze fixed on the void, which only awakens when she is called. In front, between her niece (the chaperone) and her aunt (the patient), it is the younger one waving her fan: "I just got here, but it's hard to breathe."
The hackneyed solution? Like in the old days: open the windows. A draft is created. Which isn't healthy for those suffering from conditions treated on that floor and who have been sweating up to that point. And they continue to do so. Because the effect is like a convection oven. Doctors and ward staff also pass through it. They suffer too. They write, report, and urge the hospital's management to intervene.
They sent the letter. Maybe it was read in some office where the air conditioning is on. But no, the solution apparently can't be found.
Arnas's apologies
Only in the evening did an explanation, along with an apology, arrive from Arnas: "The outage was caused by a technical fault that resulted in the system's interruption," the company stated. It also reassured: "All scheduled routine maintenance activities are being performed on the systems regularly. Despite this, an unforeseeable technical event occurred that required immediate intervention. Once the fault was detected," it added, "technical service was promptly alerted and is working to restore normal air conditioning conditions within the facility as quickly as possible."
Arnas "is aware of the inconvenience this situation has caused for patients, their families, and healthcare workers, aggravated by the high temperatures recorded in recent days, above seasonal averages. For this reason, the company management wishes to express its apologies to all those who have had to endure particularly difficult conditions. The company hopes to be able to communicate the full restoration of the air conditioning system shortly."