Call center workers in Sardinia are also joining the national strike called by SLC CGIL, FISTEL CISL, and UILFPC UIL on Wednesday the 11th, lasting the entire workday. The strike is aimed at drawing attention to the crisis in the sector and the government's lack of response. The meeting will take place in Piazza Palazzo in Cagliari, in front of the Prefecture, from 10:30 a.m. to 1 p.m. , an opportunity to explain to the prefect the reasons behind a strike that involves over 2,000 workers on the island alone, more than 30 percent of whom are at risk of losing their jobs. "This is a real emergency, with hundreds of redundancies already announced," warn regional secretaries Antonello Marongiu (SLC), Alberto Frau (FISTEL), and Tonino Ortega (UILFPC), "underlining that despite the unions' urging, the government has not yet convened an inter-ministerial meeting."

The strike comes after months of unanswered demands. " The crisis must be managed; it can be governed and reversed ," warn Marongiu, Frau, and Ortega. "Instead, the national government has so far chosen to tolerate offshore relocations, contract dumping, and the unregulated introduction of automation and artificial intelligence, ignoring the consequences all this entails in the loss of jobs, skills, and professionalism."

Slc Cgil, Fistel Cisl, and Uilfpc Uil also emphasize that this is a sector in which employment is overwhelmingly female and part-time, the same one that during the pandemic was declared essential and ensured contact between citizens, public administration, and services such as energy, telecommunications, banking, and insurance. "Today, this sector is left alone in the face of an unprecedented crisis." A few national numbers illustrate the scale of the emergency: since June, social safety net agreements have been signed for over 4,000 workers . Another 1,500 redundancies have been announced between Konecta Italia (including the Sardinian offices in Cagliari and Olbia) and System House by the end of the year . A comparison with other customer care companies shows a further 5,000 redundancies.

(Unioneonline)

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