A family outing to discover Cagliari and its cultural heritage. Or at least that was the plan of a mother and her daughter with a mobility disability , who arrived in the capital from Olbia to spend a weekend exploring exhibitions and museums . The plan foundered on the reality of out-of-service elevators, difficult wheelchair access routes, and facilities that, in reality, proved inaccessible . The mother herself recounts the experience on the Facebook page "SardegnAccessibile," where she reports a series of obstacles she encountered during her stay in Cagliari.

After traveling approximately 300 kilometers and eager to visit some of the city's main cultural centers, the first stop was the Cittadella dei Musei , where access to the facility proved a complicated ordeal: a particularly steep climb, a closed rear entrance, and the need to request assistance . While the staff inside the Archaeological Museum were helpful and prepared to welcome them, the situation changed when the mother and daughter attempted to reach the anatomical wax collection : the elevator was broken, making it impossible to visit. The same fate befell the exhibition dedicated to Ligabue , which was also unreachable due to the elevator being out of service.

The hope of making up for lost time the next day, however, was met with further disappointment. Arriving at the Palazzo di Città , in the heart of the historic center, mother and daughter encountered another obstacle: no alternative ramp and, once again, a non-functioning elevator . A situation that, according to the woman, had not been accompanied by concrete solutions or alternative routes to allow the visit. " Either you take the stairs and climb up or you're left out, " is essentially the message emerging from the lengthy outburst posted on social media. A complaint that brings back to the forefront the issue of accessibility in cultural venues and, more generally, the often-broken public elevators: a problem that Cagliari residents have been grappling with for years. "We've visited museums and exhibitions in the most unexpected places in Italy," the mother writes, "but here we are light years away from the concept of accessibility and usability."

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