We live in an era where the myth of easy money has too often replaced patient construction. In recent years, in Cagliari, as in many tourist cities, the idea has spread that renting a bed and breakfast is a safe and immediately profitable investment.
The reasoning seems straightforward: a long lease can lead to problems with delinquent tenants, while a short lease guarantees a more consistent income.

The reality, however, is very different. Many open businesses with enthusiasm, but without a clear plan: unexpected costs, management difficulties, and a lack of method and organization quickly reduce margins, eventually leading to closure. This is the difference between improvised tourism and planned tourism.

And this is where Navitora Srl comes in, a company that guides businesses towards solid paths, bringing order to complexity and offering concrete tools for growth.
"For us, business isn't just about business: it's about trust," explains Stefano Lai, founder of Navitora. "And trust is built with method, vision, and honesty: values that have always guided me and that I want to pass on to those who choose not to give up."

A compass for businesses

Navitora was born with two clear and concrete objectives:

  • help struggling entrepreneurs get back on track, preventing them from falling off the track;
  • support young people who want to start a business but don't yet have the experience or resources.

It does so with an integrated approach that combines administration, finance, marketing, and communications, becoming a true compass for navigating the market.
Because in the business world, there are no shortcuts: there are paths to be built with patience, determination, and skill.

The Sardinia Domus Group case

A concrete example of this philosophy is the Sardinia Domus Group , a network of three bed and breakfasts in the heart of Cagliari, which has chosen the path of planning, distinguishing itself in a crowded and competitive market.

  • Sardinia Domus : hospitality in a historic building in Largo Carlo Felice.
  • Cagliari Novecento : elegance and charm in an early 20th-century building, now home to the central reception.
  • At the Tre Stelle : convenience and comfort on Via Crispi, a stone's throw from Via Roma.

A model that doesn't focus on "hit and run," but on a welcoming atmosphere that creates lasting relationships. "Those who choose these facilities find people, not just rooms," Lai emphasizes.

Founder of Navitora and a pioneer of hospitality, Stefano Lai began in August 2002 with one of Cagliari's first bed and breakfasts. Since then, for over 23 years, he has traveled to trade shows, tour operators, and conferences, always keeping a close eye on local issues and growth opportunities, especially in tourism-related services.

Tourism with vision

Navitora supports the Sardinia Domus Group with a strategic plan that looks beyond the rooms:

  • search for partners and strategic alliances;
  • staff selection and training, for an authentic and professional welcome;
  • integrated communication and storytelling, combining tradition and innovation;
  • administrative and organizational management, to face the market without improvisation.

It's proof that, even in a historic center saturated with offerings, growth can be healthy and sustainable.

Looking forward

What Navitora is trying to do is help develop a new class of entrepreneurs , with a clear mission: collaboration.
Because when values are shared, it becomes easier to not only offer quality service to customers, but also build a relational and community network that restores a human meaning to activities.

It also means overcoming the fragmented model of micro-businesses, which often struggle to generate revenue and end up generating poor services that damage the area's image. We see this in the controversies over restaurant prices or beach concessions: incidents that undermine the destination's credibility.

The path is different: join forces, share general services, and work in a more organized manner . This creates development and specialized professional figures, overcoming the logic of saving at all costs that leads to "hybrids" between receptionists and cleaners, impoverishing the service and the growth of workers.
A healthy organization values people, offers prospects, and demonstrates that the South and the Islands—especially Sardinia—know how to do business with quality, keeping their values alive.

This approach also conveys a message of reassurance to the traditional hotel sector . Diffused hospitality is not an unfair competitor, but a complement. It's a different offering, for a different customer, which can help reduce—if not eliminate—the conflict between the hotel and non-hotel sectors. Only in this way can we grow together, making collaboration a lever for regional development.

The great challenge

The challenge isn't just to ensure good employment, fair profitability, and satisfied customers. The real victory is helping to create a system of businesses that work by sharing values , helping people and communities grow together.

An approach that has always distinguished not only Sardinia, but Italy as a whole: a legacy of relationships, trust, and community that today more than ever needs to be rediscovered and cultivated.

www.navitora.it

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