The sense of recognition for the care given to the beloved father, following an illness. This is what emerges from the letter addressed to ASL 3 by the sisters Giovanna and Claudia Sini, who wanted to thank the health workers of San Francesco.
And the note reads: «Last November 14th we arrived in the emergency room and, despite the difficulties that characterize the department, we found in the doctors and nursing staff considerable support in terms of professional skills and preparation, accompanied above all by a human nature and a significant availability, not always found in the staff of healthcare facilities".
They continue: «We had the opportunity to enjoy a climate of reassuring tranquility for our father and to note the high level of professional skills at the complete disposal of the patient, also revealed by the collaboration between doctors that we were able to observe between Dr. Giuseppe LUPPU and Dr. Rosanna MELIS, both examples of good healthcare."
And at the end of the letter there was no shortage of feelings of gratitude to the doctors and staff: "They accompanied us on this treatment journey and welcomed us with cordiality, instilling in us the trust that a patient needs."
There is no lack of satisfaction from Peppino Paffi, Director of the hospital services department: «We can only be proud of the work carried out by our healthcare workers. Inside our hospital there are high-level professionals who work every day for the common good. Thanks to their spirit of sacrifice and the company projects in place, the hospital is becoming attractive again."
Thus Michela Matta, Director of the Emergency Department : «Despite the staff shortages, ours is a department that is committed 24 hours a day to best protect each patient, as in this case which makes us proud. We are a PS predominantly made up of women's quotas, with great professionals who never lack great humanity."
